Legal
Terms of Service
Written for the prototype build. Final wording is pending client confirmation and legal review before launch.
Orders
An order is confirmed only when we acknowledge it on WhatsApp or when a delivery partner accepts it. Bulk and event orders above 50 units require prepayment via a Razorpay hosted checkout link.
Shelf life and storage
Product carries a 1 to 2 week shelf life from production because it contains no preservatives or stabilisers. It must be stored at -18C. We cannot accept responsibility for product held outside that temperature after handover.
Cancellation and refunds
Standard counter and delivery orders can be cancelled before dispatch. Bulk and event orders can be cancelled up to 48 hours before the required date for a full refund; after that, ingredient cost may be retained.
Seasonal availability
Fruit flavours are made only while the fruit is in season. Listings for out-of-season flavours are removed and cannot be ordered.
Allergens
Products contain milk. Several contain tree nuts, and falooda contains gluten. All items are produced in a shared facility, so trace cross-contact cannot be excluded.
Brand history
Sanju Kulfi began in 1987. Sanju Icecream was established in 2004 by Mr. Sonu Jayprakash Sharma, carrying forward the legacy of Late Shri. Jayprakash K. Sharma. The business operates today as Sanju Foods Private Limited.
Contact
Sanju Icecream — Sanju Foods Private Limited. Shop No. 1, Bhakti Apartments, Opp. MCGM Office - R/S Ward, M. G. Cross Road No.2, Kandivali West, Mumbai - 400067. sonu.sharma@sanjuicecream.com / +91 98212 37774.